East Palo Alto, City of

2415 University Ave.

East Palo Alto, CA 94303

Veolia North America
2415 University Avenue, 2nd Floor
East Palo Alto, CA 94303

Phone: (650) 322-2083

Service Area

Located in southeast San Mateo County, the City of East Palo Alto is a residential community with some commercial and industrial development.

System

Profile

Area Size	2.5 square miles
Service Population	27,638
Number of Accounts	4,005
Number of SF RWS Connections	3
Connections To SF RWS Mains	BDPL 1 and 2
Avg. Day Demand (mgd)	1.53
Avg. Day Purchases From SF RWS (mgd)	1.53
% Demand Met With SF RWS Supplies	99.82%
Maximum Local Water Production (mgd)	0
Alternative Supply Sources	Gloria Way Well
Interties With Other Agencies	Palo Alto, Menlo Park, O’Connor Tract Water Coop, Palo Alto Park Mutual - only to 2 Mutual companies and not in EPA’s direction
Local Storage (mg)	0
Days of Storage	0 - No storage: cannot sustain a loss of water independent of its interties. 3.6 mg of storage identified but approval/funding has yet to be secured.

Summary

The City of East Palo Alto receives all of its potable water supply from three SF RWS turnouts off BDPL 1 and 2. The third 72” pipeline is also in place, but not hooked up. All three turnouts are located in the northern portion of the district, and water is distributed directly to all of the customers within the district’s one pressure zone. The City’s water utility is operated and managed by a private contractor, Veolia North America.

Gloria Way Well is East Palo Alto’s storage facility and is certified for alternate potable water supply sources within the City. The City has one emergency well currently not certified for potable use.

Water Supply and Demand

Supply by Source	Actual FY 20-21 (ccf)	Actual FY 21-22 (ccf)	Actual FY 22-23 (ccf)	Actual FY 23-24 (ccf)
San Francisco Water	743,205	699,368	672,814	745,804
Resale SF RWS (Menlo Park)	0	0	0	0
Local Groundwater	5,252	5,466	5,801	1,337
Recycled Water	0	0	0	0
Other	0	0	0	0
Total	748,457	704,834	678,615	747,141
mgd equivalent	1.53	1.44	1.39	1.53

Demand by Sector
Residential	552,003	552,003	504,563	543,422
Commercial/Industrial	115,888	115,888	82,066	109,647
Other	19,386	19,384	11,551	23,230
Dedicated Irrigation	0	40,838	28,006	34,112
Non-Revenue Water	61,180	-23,834	52,429	36,730
Total	748,457	704,834	678,615	747,141
mgd equivalent	1.53	1.44	1.39	1.53


Per Capita Use	Actual FY 20-21 (gpcpd)	Actual FY 21-22 (gpcpd)	Actual FY 22-23 (gpcpd)	Actual FY 23-24 (gpcpd)
Residential	44	44	35	40
Gross	59	56	47	55

Facilities and Distribution

Wells

Name	Capacity (gpm)	Status
EPACWD Well	0.2	Standby
Total	0.2

Interties

Name	No.	Diameter (in.)
Palo Alto	1	6
O’Connor	1	6
Menlo Park	> 1	6